Shipping policy
SHIPPING POLICY
Welcome to GLAM DRIVE HUB!
We are committed to providing a smooth and reliable shopping experience. Please review our Shipping Policy to understand how your order is processed, shipped and delivered.
1. Order Processing Time
Orders are generally processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
During busy periods, holidays or unexpected supplier delays, processing may take slightly longer.
2. Shipping Rates & Delivery Estimates
We offer international shipping to supported destinations.
Shipping costs are calculated and displayed at checkout based on your delivery address and selected shipping method.
*Estimated Delivery Time:*
- Standard International Shipping: 8–21 business days after dispatch.
- Free Shipping: Available on eligible orders over $100.
Delivery estimates are not guaranteed and may vary depending on destination, shipping carrier and customs processing.
3. International Shipping
We ship internationally to supported countries and regions.
Some destinations may have shipping restrictions or limited delivery options.
Customers are responsible for any applicable customs duties, import taxes or additional charges imposed by their destination country, unless otherwise stated at checkout.
4. Order Tracking
Once your order has shipped, you will receive an email containing your tracking number.
You can track your shipment through our Track Your Order page:
https://www.glamdrivehub.com/pages/track-your-order
Please allow up to 48–72 hours for tracking information to become active.
If your order has not arrived within the estimated delivery period, please contact our support team so we can investigate.
5. Delayed, Damaged or Lost Packages
Although we work with shipping partners to ensure reliable delivery, unexpected delays or shipping issues may occasionally occur.
If your package arrives damaged, please contact us as soon as possible with photographs of the damaged product and packaging.
If your package appears lost or has not been delivered, please contact our support team with your order number so we can investigate with the shipping provider.
We will review reported issues and assist with an appropriate resolution in accordance with our Refund Policy and applicable consumer laws.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information when placing an order.
If you notice an error in your shipping address, please contact us immediately.
Once an order has been processed or shipped, address changes may no longer be possible.