Refund policy
"We offer a 7 -day return policy, which means you have 7 -day after receiving your item to request a return".
Return Eligibility
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
How To Start a Return
"To request a return, please contact us at glamdrivehub.official@gmail.com."
Please do not send any item back without receiving prior authorization from our team.
Once your return request is approved, we will provide the appropriate return address and instructions based on your location and order.
Unauthorized returns may not be accepted.
Return shipping arrangements and costs will be communicated when your return is approved, subject to applicable consumer protection laws.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Your statutory consumer rights remain unaffected.
Exceptions / non-returnable items
Certain items may not be eligible for return, including:
- Personal care and beauty products that have been opened or unsealed for hygiene reasons.
- Customized or personalized products.
- Perishable goods.
- Hazardous materials, flammable liquids, or gases.
Gift cards are non-returnable.
Sale items may be subject to return restrictions where permitted by applicable law. Nothing in this policy limits your statutory consumer rights.
Please contact us if you have questions about a specific product.
Exchanges
If you wish to exchange an item, please contact us first. Where an exchange is not available, you may request an eligible return and place a separate order once your return is approved.
European Union 14 day cooling off period
If your order is delivered to a country within the European Union, you may have the right to cancel or return your purchase within 14 days of receiving it, without giving a reason, subject to applicable legal conditions and exceptions.
Returned items must meet the applicable return conditions. This right does not affect any additional statutory rights you may have.
Refunds
Once your returned item has been received and inspected, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 10 business days, or within any shorter period required by applicable law.
Please note that your bank or payment provider may require additional time to process the refund.
If you have not received your refund after 15 business days from approval, please contact us at:
glamdrivehub.official@gmail.com
Contact Us
For all return and refund questions, contact:
Email: glamdrivehub.official@gmail.com
Store: www.glamdrivehub.com